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Privacy Policy

Glen Estates understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Service. If you do not accept and agree with this Privacy Policy, you must stop using Our Service immediately.

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

  • Information About Us
    • GE Property T/A Glen Estates, a corporate body registered in the Republic of Ireland under company number 654597, whose registered and main trading address is Unit 3, Glenview Business Park, Mountain Top, Letterkenny, Co. Donegal, F92 P277.
    • Our VAT number is 3670166GHOur Data Protection Officer is PSRA and can be contacted by email at info@psr.ie by telephone on 046 9033800 or by post at Abbey Buildings, Abbey Road, Navan, Co. Meath.
  • We are regulated by Property Services Regulatory Authority
  • We are a member of Institute of Professional Auctioneers & Valuers

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

Your Rights

As a data subject, you have the following rights under the Data Protection Act 1988 OR GDPR, which this Policy and Our use of personal data have been designed to uphold:

  • The right to be informed about Our collection and use of personal data;
  • The right of access to the personal data We hold about you (see section 12);
  • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
  • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
  • The right to restrict (i.e. prevent) the processing of your personal data;
  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
  • The right to object to Us using your personal data for particular purposes; and
  • Rights with respect to automated decision making and profiling.

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the Ireland’s supervisory authority, the Office of the Information Commissioner.

For further information about your rights, please contact the Office of the Information Commissioner or your local Citizens Advice Bureau.

What Data Do We Collect?

We may collect some or all of the following personal, and/or non-personal data (please also see section 13):

  • name;
  • date of birth;
  • gender;
  • business/company name and address;
  • job title;
  • profession;
  • employment status and type;
  • and ages of children;
  • information about your pet(s);
  • your PPS number;
  • photo identification;
  • work references;
  • name(s), address(es) and contact number(s) of your previous landlord(s);
  • name(s), address(es) and contact number(s) of your employer(s);
  • contact information such as email addresses and telephone numbers;
  • demographic information such as address and post code;
  • IP address;
  • web browser type and version;
  • operating system;
  • a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1988 OR GDPR at all times. For more details on security see section 7, below.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

Supplying Our services to you (please note that We require your personal data in order to:

  • Enter into a contract with you);
  • Personalising and tailoring Our services for you;
  • Replying to emails from you;
  • Market research;

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1988 OR GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

Data shall be retained for as long as deemed necessary.

How and Where Do We Store Your Data?

  • We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
    • We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the Republic of Ireland and under the Data Protection Act 1988 OR GDPR including:
  • What Happens If Our Business Changes Hands?
    • We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
    • In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@glenestates.ie  or using the contact details below in section 14.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@glenestates.ie by telephone on +353749102220 or by post at Glen Estates, Unit 3, Glen View Business Park, Letterkenny, County Donegal, F92 P277, Ireland. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.